FAQ
Frequently questions for buyers insterested in purchasing second hand machines.
BUYER QUESTIONS
Clear Answers for Generally Questions.
FAQ content stays close to Fento Machine categories, contact information and logistics solutions…
How do I know the used equipment is still in good condition?
A: We understand this is your biggest concern. That’s why every machine at Fento goes through a strict multi-point inspection before we list it for sale. We test for running stability, mechanical precision, and consistent output. You will receive real photos, videos, and an inspection report before making any payment. No hidden issues. No surprises.
Do you have the machine I need in stock right now?
A: Most likely yes. We maintain a large and diverse inventory of used construction, manufacturing, and agricultural equipment. If it’s not in stock, we can source it for you quickly through our industry network. Just tell us what you need — we’ll find it.
How do you handle shipping, customs, and documentation?
A: We handle the entire export process for you. With years of cross-border trade experience, we take care of:
Export documentation
Customs clearance
Shipping coordination (FCL, LCL, or air freight)
Insurance arrangements
You just wait for your machine to arrive. No headaches.
What if I need replacement parts after delivery?
A: No problem. We support you with quality replacement parts even months after purchase. Whether it’s normal wear and tear or an unexpected breakdown, we can supply genuine or compatible parts to keep your equipment running. Just contact us.
How fast can you ship the equipment?
A: Very fast. Once you confirm your order and payment is completed, we typically ship within 5–10 business days. Our streamlined documentation and logistics process eliminates unnecessary delays. Time is money — we respect that.
Can I really save money buying from Fento?
A: Absolutely. Our customers typically get 70–90% of the performance of new equipment for only 30–50% of the price. Lower investment means faster ROI for your business. Plus, by giving equipment a second life, you’re also making a sustainable choice for the environment.
How can I contact Fento Machine?
You can contact us by email at david@fentomaterial.com or by phone/WhatsApp at +86 18365947039.